1. Delivery Area

Kathua Fresh currently provides hyper-local delivery services exclusively within Kathua city limits. We aim to expand our services to surrounding areas soon.

2. Delivery Timeframes

3. Shipping Charges

Delivery charges are calculated based on your order value and distance from our store. Any applicable delivery fees will be clearly displayed on the checkout page before you place your order.

4. Order Tracking

Once your order is dispatched, our delivery partner may contact you via phone or WhatsApp to coordinate the delivery. You can also view your order status in the "My Orders" section of your profile.

5. Verification at Delivery

Please ensure that someone is available to receive the order at the provided address. We recommend verifying the items and their quality at the time of delivery itself.